Terms of service

Last Updated: April 2026

• These terms govern your use of thewarmliving.com and any purchase made through it

• Rivercrest Group Ltd is registered in England and Wales. Company No. 16837322. Registered address: Unit A, 82 James Carter Road, Mildenhall, IP28 7DE

• By placing an order, you confirm you are 18 or over and legally entitled to enter a contract

• Prices are shown in GBP and include UK VAT where applicable. EU prices shown ex-VAT where applicable.

• We reserve the right to cancel any order at our discretion with a full refund if we cannot fulfil it

• Product descriptions are provided in good faith. Minor variations from images may occur

• We are not liable for losses arising from your use of products contrary to manufacturer instructions

• These terms are governed by English law. Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales

• Consumer rights are not affected by these terms — your statutory rights under UK law are always preserved