Shipping policy

Reliable UK Delivery — Every Order, Every Time

Free delivery on all orders to UK mainland addresses. White-glove kerbside service on large items.

Free UK Mainland Delivery — All orders delivered free of charge. No hidden fees at checkout.

Kerbside Delivery on Large Items — Saunas and large cabin kits delivered kerbside by specialist pallet courier.

Lead Times:

• Sauna Accessories & Small Items — 2–5 Working Days
• Sauna Heaters — 3–7 Working Days
• Barrel Saunas — 2–4 Weeks
• Cabin Saunas — 3–6 Weeks
• Ice Baths — 1–3 Weeks
• Scottish Highlands & Islands — Add 3–5 Days

Important: Kerbside delivery means goods are brought to the nearest accessible point, not into your property. Ensure clear vehicle access for pallet deliveries. For remote UK addresses, additional surcharges may apply — contact support@thewarmliving.com

Many of our saunas ship directly from trusted European suppliers including Saunainter, Estonia.