Free UK Mainland Delivery
All orders to UK mainland are delivered free of charge. No hidden fees at checkout.
Kerbside Delivery on Large Items
Saunas and large cabin kits are delivered kerbside by specialist pallet courier. Please ensure vehicle access.
Lead Times Clearly Stated
Each product listing displays estimated lead times. Most accessories ship within 2–5 working days. Saunas ship in 2–6 weeks.
Delivery Times by Product Type
| Product Type | Delivery Method | Lead Time |
|---|---|---|
| Sauna Accessories & Small Items | Standard Courier | 2–5 Working Days |
| Sauna Heaters | Specialist Courier | 3–7 Working Days |
| Barrel Saunas | Pallet/Kerbside | 2–4 Weeks |
| Cabin Saunas | Pallet/Kerbside | 3–6 Weeks |
| Ice Baths | Specialist Courier | 1–3 Weeks |
| Scottish Highlands & Islands | Standard/Pallet | Add 3–5 Days |
Your Delivery Journey
1
Place Your Order
Your order is confirmed instantly by email with your order number.
2
Dispatch Notification
You'll receive a dispatch email with tracking details as soon as your order leaves our warehouse or supplier.
3
Delivery Day
For large items, the courier will contact you to arrange a suitable delivery slot. Please ensure someone is home.
4
Inspect on Arrival
Always inspect packaging before signing. Note any visible damage on the delivery receipt. Contact us within 24 hours of any issues.
Please Read Before Ordering
- Kerbside delivery means the driver will bring goods to the kerbside or nearest accessible point — not into your garden or property.
- Ensure clear vehicle access for pallet deliveries (standard 7.5t lorry).
- If access is restricted, please contact us before ordering: support@thewarmliving.com
- For remote UK addresses (Scottish Highlands, Islands, Northern Ireland), additional surcharges may apply — contact us for a quote.
Shipping Direct from Europe's Best
Many of our saunas and accessories ship directly from our trusted suppliers across Europe, including Saunainter in Estonia — one of Europe's largest sauna distributors with worldwide shipping infrastructure.
We work with our suppliers to ensure every order reaches you safely and on time.
