This Cookie Policy explains how The Warm Living, operated by Rvercrest Group Ltd ("we", "us", or "our"), uses cookies and similar tracking technologies when you visit our website at thewarmliving.com.
By continuing to use our website, you consent to the use of cookies in accordance with this policy. You may withdraw your consent at any time by adjusting your browser settings or using our cookie preference tool.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognize your device on subsequent visits, remember your preferences, and improve your overall experience.
Cookies are widely used across the internet and do not contain personal information such as your name or payment details on their own. However, some cookies may be combined with other data we hold about you.
2. Types of Cookies We Use
Essential Cookies
These cookies are strictly necessary for our website to function properly. They enable core features such as shopping cart functionality, secure checkout, and account login. These cookies cannot be disabled without significantly impairing your experience on our site.
- Session management cookies (Shopify)
- Cart and checkout security cookies
- Customer login authentication cookies
Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous, aggregated information such as page views, time on site, and traffic sources. This data helps us improve our content and user experience.
- Google Analytics (_ga, _gid, _gat)
- Shopify analytics cookies
Functional Cookies
These cookies remember your preferences to provide a more personalized experience, such as your currency selection, preferred language, or previously viewed products.
Marketing & Advertising Cookies
With your consent, we may use these cookies to deliver relevant advertisements and promotions across third-party platforms. They may also be used to limit how many times you see an advertisement.
- Meta Pixel (Facebook/Instagram advertising)
- Google Ads conversion tracking
- Klaviyo email marketing tracking
3. Third-Party Cookies
Some cookies on our website are set by third-party services that appear on our pages. These include social media plugins, embedded videos, and payment gateways such as Klarna, Stripe, or PayPal. We do not control these third-party cookies and recommend reviewing the relevant privacy policies directly.
4. How to Manage Cookies
You can control and/or delete cookies at any time. You may instruct your browser to refuse all cookies or indicate when a cookie is being sent. The following links provide instructions for the most common browsers:
- Google Chrome – Settings → Privacy and Security → Cookies
- Mozilla Firefox – Options → Privacy & Security
- Safari – Preferences → Privacy
- Microsoft Edge – Settings → Privacy, search, and services
Please note that disabling certain cookies may affect the functionality of our website, including the ability to add items to your cart or complete a purchase.
5. Changes to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in technology, legislation, or our business practices. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this page regularly.
6. Contact Us
If you have any questions about our use of cookies, please contact us:
The Warm Living – Rvercrest Group Ltd
Unit A, 82 James Carter Road, Mildenhall, IP28 7DE, UK
📧 support@thewarmliving.com | 📞 +44 333 539 1003